Automate recurring payments to take the hassle and worry out of collecting lesson fees. Using SimplySwim’s fully integrated Direct Debit module makes payment management easy for you and for your families.
Our powerful module provides:
- flexibility around the frequency of your direct debits, regardless of invoicing cycles;
- the ability to offer multiple direct debit types with the one payment provider, such as weekly, fortnightly and monthly;
- the option to set all families on a direct debit payment or only select families;
- full integration and real time debit amount calculations, meaning the amount owing is calculated considering the date range of the debit, the family balance, public holidays and any changes affecting their account;
- automatic receipting of approved payments;
- automatic messaging to families of declined payments and automatic allocation of declined payment fees to their account;
- self-management of direct debit agreements and updating details through the SimplyPortal App (customer portal);
- the ability to pass on all fees, surcharges and declined fees at time of processing so that this is a no cost solution to your business.
Sign up to direct debit today to improve cash flow, receive timely payments in advance of lessons and automatically receipt payments against families, all whilst expending minimal administration time.
Reduce Administration time with Direct Debit
SimplySwim’s fully integrated* Direct Debit module takes the hassle out of family payments. Whether you invoice your clients monthly, per term, per week or something in between, you can choose a direct debit type to suit your business. Give your clients the ultimate flexibility by offering multiple direct debit types without confusion.
All fees and charges associated with direct debit – processing fees and declined payment fees – can be automatically passed on to your families.
All approved payments, configured fees and charges are automatically receipted to the family account with minimal overall admin time required.
How does it work?
You can utilise Direct Debit for all families at your centre or for selected clients. Families require a Direct Debit Agreement which can be self-managed through the SimplyPortal App (customer portal) and/or managed by the centre.
SimplySwim automatically calculates the exact amount each family with an active agreement will be debited. The amount calculated is determined by: the number of lessons falling in the direct debit; any payments, and any outstanding balance the family may have. Public Holidays and School Holidays are also automatically calculated.
When a payment is approved by the payment processor, it is automatically receipted against the family’s account in SimplySwim, including surcharge fees if these have been on charged.
When a family’s payment is declined, the reason will be displayed. If applicable a declined fee will be automatically added to their family account, and an automatic message notifying them will be sent. This messaging also directs them to make payment through the SimplyPortal App or other accepted methods.
Make the switch to AutoPay!
AutoPay is the set & forget payment option with all of the amazing features of our direct debit module with no administration. Just choose the day of the week you want the payments to process on and the frequency, and you are done!
Utilising Direct Debit at your centre can improve your cash flow and bottom line and reduce administration time spent on fee collection and family finance.
*Using Worldpay for Platforms (formerly Payrix) as the payment provider will allow full integration. Multiple payment processors are available, so talk to us about the best fit for your needs.
We recommend Worldpay for Platforms as the payment provider as they are also fully integrated with our online payments through the SimplyPortal App (customer portal), and for AutoPay, meaning you only need to apply for and set up one payment provider account to have access to all of these payment options. Sign up to Worldpay For Platforms today: Get Started