So, have you been considering a new online swim school software for your swim school? You will have to keep a few things in consideration in order to make sure that you are making the right decision. When you are installing and implementing a new software for your business, it takes a lot of effort. You have to train your whole team and embed it into your operations and programs; all of which can take a lot of time. So, if you end up making the wrong decision, it can lead to a lot of hassles, operationally and financially. So, read on to learn about the factors you have to consider to find the right software.
1. Feedback
The first factor that you have to consider is how strong the swim school software’s feedback system is. How well you take feedback from your clients and work on it is the most important thing that affects customer satisfaction. The assessment interface in the software should be easy to use and update. You can have a parent portal that allows the parents to log in and get detailed feedback about the progress of the child.
2. Mobile-friendly
More and more people are using their smartphones to view online content. Most of your clients will be making their appointments and checking schedules on their phones. So, the swim school software should work well on any device and should adjust to the small screen automatically.
3. Automation
As a business owner, you need tools that can automate your time-consuming tasks. You need swim school software that has automation options. An example of this would be dealing with consecutively absent students. So, if a student misses two lessons in a row, the software should be able to send an email to the parent or guardian to check in. Basically, the software should be able to take care of these little tasks that require manual effort.
4. Reporting
Your swim school software should be able to provide strong reporting features in order to maximize your swim school’s success. It will help you keep an eye on the number and make sure that your operations are at an optimal level. These reports include attendance, payments, student’s progress, and more. Your software should also give you stats around emails like bounce rates, open rates, unsubscribes, etc. This information is crucial to run a swim school successfully.
5. Online bookings
Online bookings will allow your clients to book their classes online. This functionality can free up your admin and reception staff from making these changes manually. It is more convenient for your clients as well. Your current as well as prospective customers will be able to see the available schedule and book a class as per their convenience without any hassles. The software should have user-friendly and robust functionality along with a secure program for online payments.
With the above-mentioned criteria in mind, you will be able to find the perfect swim school software for your swim school. This will give you some form of framework and help increase the chances of making the right decision. To experience the benefits the best management software can have on your swim school, contact SimplySwim to start your no obligation, 90 day FREE trial.